As USAMV Cluj-Napoca embarked on its journey to enhance its internationalisation efforts, a significant challenge emerged. The university was faced with the daunting task of processing thousands of documents related to hundreds mobility applicants while simultaneously keeping track of their progress. This challenge was compounded by the institution’s aspirations to engage with new partners and encourage Erasmus applications, a critical aspect of fostering a diverse and enriching academic environment, all while keeping the processes cost-effective and efficient.

Thousands of documents

The influx of mobility applicants brought a substantial administrative burden in terms of document management. These documents included academic transcripts, letters of motivation, recommendation letters, and various other credentials. The volume was so significant that the university’s existing administrative processes were stretched to their limits.

Hundreds of applications

With a large number of mobility applicants, it became increasingly challenging to provide personalised support and guidance to each student. Keeping track of the various stages of their applications, from submission to acceptance, required a robust tracking system that was both efficient and transparent. The university had to address this issue to ensure a seamless experience for applicants and to maintain the quality of mobility programs.

Expanding the Mobility Programs

To foster a culture of international mobility, USAMV Cluj had to encourage more students to apply for Erasmus programs. This involved marketing and promoting these opportunities effectively, providing information sessions, and offering guidance on the application process. The university also aimed to break down potential barriers, such as language proficiency and financial constraints, to make Erasmus participation more inclusive.